Refund policy

If something is not right, you have 30 days from receiving it to ask for a return.

• Items should be unused and in their original packaging.

• Email hello@amrouge.com.au with your order number. We reply within 1–2 business days with approval and a return address.

• You pay return postage unless the item is faulty, damaged or not what you ordered, in which case we cover it.

• Original shipping costs are not refunded, and we do not charge restocking fees.

• Once we have received and checked your return, your refund goes to your original payment method within 10 business days.

• Gift cards cannot be returned.

• For an exchange, return the original item for a refund and place a new order.